Lehigh Fluid Power Terms Of Sales & Return Policy
Should you have reason, we welcome your returned Lehigh product for service. Most returns we see are for refurbishing, repair or upgrade for continued service. We also evaluate and repair items under warranty.
If you are returning product, first call Customer Service at (800) 257-9515 for a Return Goods Authorization Number (RGA #). Then return the product with shipping costs prepaid, referencing the RGA # in the shipment.
When we receive the returned item we will evaluate it at no cost and report the cost of the repair to you or, as happens sometimes, recommend scrapping it accompanied with a quotation for a new item. We then proceed at your direction.
If after 60 days we have not received direction for disposition, we will make best efforts to return the item to the original sender. If that is not practical, we reserve the right to dispose of the product.
WARRANTY AND TERMS:
Seller warrants its products free from defects in material and workmanship for a period of one year from date of shipment. This warranty excludes normal wear attributable to the particular application in which the product is used.
Further, this warranty is limited exclusively to the replacement or repair of defective products, which, in the opinion of Lehigh Fluid Power, Inc., have not been modified, misused, misapplied, repaired or altered by the user.
Lehigh Fluid Power, Inc. accepts no responsibility or liability for damages to the purchaser arising out of a delay in or failure of delivery or resulting from any breach of any other term or obligation of Lehigh under this contract.
In order to make a claim, buyer must notify Lehigh within the warranty period. Promptly after receiving such notification, Lehigh will either examine the product at the user’s site or issue shipping instructions for return to it, transportation costs prepaid by buyer. All items returned must be accompanied by a copy of this acknowledgment.
The above warranty comprises Lehigh’s sole and entire obligation and liability to buyer and all of those claiming under buyer as to the products sold hereunder. All other warranties, express or implied, including but not limited to, warranties of merchantability and fitness, are expressly excluded.
These terms and conditions of sale constitute the complete and exclusive statement of agreement superseding all oral or written communications and any prior agreements between the parties relating to its subject matter.
THE COMPANY’S ACCEPTANCE OF THIS ORDER IS MADE EXPRESSLY CONDITIONAL UPON THE FOREGOING TERMS AND CONDITIONS.
The information in this web site should be used as a guide for your consideration, investigation and verification. This information does not constitute a warranty or representation and we assume no legal responsibility or obligation with respect thereto, and the use to which such information may be put.
DISCLAIMER NOTES:
Lehigh does not warrant the accuracy or completeness of information of links or other items contained within these materials that have been provided by third parties.
As product improvement is a continuous process, specifications are subject to change without notice.